Terms & Conditions
LAST
UPDATED: 15 OCTOBER, 2020
IMPORTANT NOTICE: THIS AGREEMENT CONTAINS A BINDING
ARBITRATION PROVISION AND CLASS ACTION WAIVER. IT AFFECTS YOUR LEGAL RIGHTS AS
DETAILED IN THE ARBITRATION AND CLASS ACTION WAIVER SECTION BELOW. PLEASE READ
CAREFULLY.
ACCEPTANCE
OF THESE TERMS
This Terms of Use Agreement (“Terms”),
including the BINDING ARBITRATION AND CLASS ACTION WAIVER CONTAINED HEREIN
govern your access to, use of, and participation in the Platform made available
by Shorely (“Shorely,” “we,” “our,” or
“us”) or through Shorely and the entirety of your relationship with Shorely.
PLEASE READ THE TERMS THOROUGHLY AND CAREFULLY. BY USING THE PLATFORM, YOU
AGREE TO BE BOUND BY THESE TERMS. AS DETAILED IN THE ELIGIBILITY, VENDOR/CREATOR
REPRESENTATIONS, WARRANTIES, AND USE OF THE PLATFORM SECTION BELOW, IF YOU ARE
A VENDOR/CREATOR, YOU UNDERSTAND AND AGREE THAT SHORELY USES YOUR INFORMATION
TO OBTAIN BACKGROUND CHECKS FROM ITS VENDORS. IF YOU DO NOT AGREE TO THESE
TERMS, THEN YOU MAY NOT ACCESS OR USE THE PLATFORM.
All references to “you” or “your,” as
applicable, mean the person who accesses, uses, and/or participates in the
Platform in any manner, and each of your heirs, assigns, and successors. If you
use the Platform on behalf of an entity, you represent and warrant that you
have the authority to bind that entity, your acceptance of the Terms will be
deemed an acceptance by that entity, and “you” and “your”
herein shall refer to that entity.
MODIFICATIONS
Shorely reserves the right, in its sole discretion, to
modify these Terms, and any other documents incorporated by reference herein,
at any time and without prior notice. Shorely will notify you of changes by
posting on the Shorely Terms of Use website, sending you a message, or
otherwise notifying you when you are logged into your account. Amendments will
become effective thirty (15) days after they are posted on the Platform or a
message is sent to you, or you are otherwise notified when you are logged into
your account. Your use of the Platform after the expiration of the thirty (15)
days shall constitute your consent to the changes. If you do not agree, you may
not access or use the Platform.
ADDITIONAL
TERMS AND POLICIES
Please review Shorely’s Privacy Policy, incorporated
herein by reference, for information and notices concerning Shorely’s
collection and use of your information. Certain areas of and/or products on the
Platform may have different terms and conditions posted or may require you to
agree with and accept additional terms and conditions or policies. If there is
a conflict between these Terms and the terms and conditions or policies posted
for a specific area or product, the latter take precedence with respect to your
use of that area or product.
KEY
TERMS
“Collective Content” means User Content and Shorely
Content together.
“Content” means text, graphics, images, music,
software, audio, video, information or other materials, including but not
limited to profile information, Product s requests, quotes, message threads,
reviews, scheduling and calendar information, and other information or
materials available on or through the Platform.
“Customer Member” means a Member who is
registered to receive quotes for Product s, requests quotes for Product s, or
otherwise uses the Platform to receive, pay for, review, or facilitate the
receipt of Product s.
“Member” means a person who completes Shorely’s
account registration process or a person who submits or receives a request
through Shorely, including but not limited to Vendors/Creators and Customer
Members.
“Platform” means all Shorely websites, mobile
or other applications, software, processes and any other services provided by
or through Shorely.
“Product s” means the services listed, quoted,
scheduled, offered or provided by Vendors/Creators, or sought, scheduled or
received by Customer Members, through the Platform.
“Vendor/Creator” means a Member who is
registered to send quotes for Product s, sends quotes for Product s, or
otherwise uses the Platform to offer, provide, receive payment for, or
facilitate the provision of Product s.
“Shorely Content” means all Content Shorely
makes available on or through the Platform, including any Content licensed from
a third party, but excluding User Content.
“User Content” means all Content submitted,
posted, uploaded, published, or transmitted on or through the Platform by any
Member or other user of the Platform, including but not limited to photographs,
profile information, descriptions, postings, reviews, and payments made through
the Platform, but excluding Shorely Content and Feedback.
ELIGIBILITY,
VENDOR/CREATOR REPRESENTATIONS, WARRANTIES, AND USE OF THE PLATFORM
Access to and use of the Platform is available only to
individuals who are at least 18 years old and can form legally binding
contracts under applicable law. By accessing or using the Platform, you
represent and warrant that you are eligible.
By registering or using the Platform to offer, post or
provide Product s, Vendors/Creators represent and warrant that they, and the
employees, agents, contractors, and subcontractors who may perform work for
them, are properly and fully qualified and experienced, and licensed,
certified, bonded, and insured, as required by applicable laws or regulations
to which they may be subject in the jurisdiction(s) in which they offer their
Products to customers of viewership/sale.
ACCOUNT
REGISTRATION AND OTHER SUBMISSIONS
Users may access the Platform without registering for an
account. To access and participate in certain features of the Platform, you
will need to create a password-protected account (“Account”). You
agree to provide accurate, current, and complete information during the
registration or request submission process and at all other times when you use
the Platform, and to update information to keep it accurate, current, and
complete. You are solely responsible for safeguarding your Shorely password
and, if applicable, your Third-Party Site Password. You are solely responsible
for all activity that occurs on your Account, and you will notify Shorely
immediately of any unauthorized use. Shorely is not liable for any losses by
any party caused by an unauthorized use of your Account. Notwithstanding the
foregoing, you may be liable for the losses of Shorely or others due to such
unauthorized use.
YOUR
LICENSE TO USE THE PLATFORM
Subject to your compliance with these Terms, Shorely
grants you a limited, non-exclusive, revocable, nontransferable, and
non-sublicensable license to reproduce and display Collective Content
(excluding any software source code) solely for your personal and
non-commercial use and only in connection with your access to and participation
in the Platform. You will not use, copy, adapt, modify, prepare derivative
works based upon, distribute, license, sell, transfer, publicly display,
publicly perform, transmit, stream, broadcast or otherwise exploit the Platform
or Collective Content, except as expressly permitted in these Terms. The
Platform and Collective Content are provided to you AS IS. If you download or
print a copy of Collective Content for personal use, you must retain all
copyright and other proprietary notices contained thereon. No licenses or
rights are granted to you by implication or otherwise under any intellectual
property rights owned or controlled by Shorely or its licensors, except for the
licenses and rights expressly granted in these Terms.
USER
CONTENT
We may, in our sole discretion, permit you to post,
upload, publish, submit or transmit User Content. By making available any User
Content on or through the Platform, you hereby grant to Shorely a worldwide,
irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with
the right to sublicense, to use, copy, adapt, modify, distribute, license,
sell, transfer, publicly display, publicly perform, transmit, stream,
broadcast, access, view, and otherwise exploit such User Content on, through,
by means of or to promote, market or advertise the Platform or Product s, or
for any other purpose in our sole discretion, except that private messaging
through the Platform will not be used by Shorely in public advertising. In the
interest of clarity, the license granted to Shorely shall survive termination
of the Platform or your Account. Shorely does not claim ownership rights in
your User Content and nothing in these Terms will be deemed to restrict rights
that you may have to use and exploit any such User Content submitted, posted,
uploaded, published, or transmitted on or through the Platform by you.
You acknowledge and agree that you are solely responsible
for all User Content that you make available on or through the Platform.
Accordingly, you represent and warrant that: (a) you either are the sole and
exclusive owner of all User Content that you make available on or through the
Platform or you have all rights, licenses, consents and releases that are
necessary to grant to Shorely the rights in such User Content, as contemplated
under these Terms; and (b) neither the User Content nor your posting,
uploading, publication, submission or transmittal of the User Content or Shorely’s
use of your User Content (or any portion thereof) on, through or by means of
the Platform will infringe, misappropriate or violate a third party’s patent,
copyright, trademark, trade secret, moral rights or other proprietary or
intellectual property rights, or rights of publicity or privacy, or result in
the violation of any applicable law or regulation. You agree that Shorely may
proofread, summarize or otherwise edit and/or withdraw your User Content,and
you understand it remains your sole responsibility to monitor your User Content
and ensure that such edited Content is accurate and consistent with your
representations and warranties in these Terms.
Shorely reserves the right, at any time and without prior
notice, to remove or disable access to User Content that we, in our sole
discretion, consider to be objectionable for any reason, in violation of these
Terms or otherwise harmful to the Platform or users, or for any other reason.
PROHIBITIONS
As a user of the Platform, you may not:
- Use another
person’s Account, misrepresent yourself or Product s offered through the
Platform, misrepresent your identity or qualifications, misrepresent a
project or other information in a quote request, or post Content in any
inappropriate category or areas on the Platform;
- Use any
automated system including but not limited to robots, spiders, offline
readers, scrapers to access the Platform for any purpose without Shorely’s
prior written approval;provided, however, that the operators of public
search engines may use spiders or robots to copy materials from the
Platform for the sole purpose of creating publicly available searchable
indices of the materials, but not caches or archives of such material (Shorely
reserves the right to revoke these exceptions either generally or in
specific cases);
- In any manual
or automated manner copy copyrighted text, or otherwise misuse or
misappropriate Platform information or Content including but not limited
to, use on a mirrored, competitive, or third-party site;
- Transmit more
request messages through the Platform in a given period of time than a
human can reasonably produce in the same period by using a conventional
online web browser;
- Take any action
that (a) may unreasonably encumber the Platform’s infrastructure; (b)
interferes or attempts to interfere with the proper working of the
Platform or any third-party participation; (c) bypasses measures that are
used to prevent or restrict access to the Platform; (d) circumvents,
disables or otherwise interferes with security features of the Platform;
(e) distributes viruses or any other technologies that may harm Shorely or
users; (f) uses the Platform in a way that violates any copyrights, trade
secrets, or other rights of any third party, including privacy or
publicity rights; or (g) circumvents or manipulates Fee (defined herein)
structure, billing, or Fees owed;
- As a Vendor/Creator,
use the Platform in any manner that circumvents your obligation to pay Shorely
or use Products for access to services provided by the Platform;
- Collect,
harvest or publish any personally identifiable data including but not
limited to names or other account information, from the Platform, or use
the communication systems provided by the Platform for any reason not
explicitly authorized by these Terms, including commercial solicitation
purposes;
- Recruit,
solicit, or contact in any form Vendors/Creators or Customer Members for
employment or any other use not specifically intended by the Platform;
- Take any
inappropriate or unlawful actions, including the submission of
inappropriate or unlawful Content to or through the Platform, including
Content that is harassing, hateful, illegal, profane, obscene, defamatory,
threatening, or discriminatory, or that advocates, promotes, or encourages
inappropriate activity, conduct that would be considered a criminal
offense, or conduct that would give rise to civil liability or violate any
law;
- Violate any key
Shorely policies that govern your use of the Platform and our interactions
with you and third parties;
- Advertise or
solicit a Product not related to or
appropriate for the Platform including, but not limited to any Product that (a) is not in supported categories
or provides only products; (b) provides directories or referrals; (c)
offers lending; (d) offers rental space; (e) promotes events (such as a
party or professional convention); (f) competes with the business of Shorely;
(g) is based outside the United States; (h) promotes or offers Ponzi
schemes, junk mail, spam, chain letters, pyramid schemes, affiliate
marketing or unsolicited commercial content, discount cards, credit
counseling, online surveys or contests, raffles, prizes, bonuses, games of
chance or giveaways; or (i) provides non-local content.
- Submit User
Content that damages the experience of any user including but not limited
to (a) requests to download non-Shorely mobile applications and/or links
that direct the user to mirrored websites where the user must enter
information that is redundant with what has already been entered on Shorely,
(b) offers to purchase a Product or
any other service outside of Shorely, or (c) using a profile page or user
name to promote services not offered on or through the Platform;
- Take any action
that may undermine the efficacy or accuracy of reviews or ratings systems;
- Fail to perform
Product s purchased from you as promised, unless the Customer Member fails
to materially meet the terms of the mutually agreed-upon agreement for the
Product s or refuses to pay, or a clear typographical error is made, or
you cannot authenticate the Customer Member’s identity;
- Engage in
fraudulent conduct including but not limited to offering to make money
transfers with intent to request a refund of any portion of the payment or
soliciting users to mail cash or use other payment methods prohibited by Shorely;
- Sign up for,
negotiate a price for, use, or otherwise solicit a Product with no intention of following through
with your use of or payment for the Product ;
- Agree to
purchase a Product when you do not
meet a Vendor/Creator’s requirements;
- Undertake any
activity or engage in any conduct that is inconsistent with the business
or purpose of the Platform; and
- Attempt to
indirectly undertake any of the foregoing.
SHORELY
FEES AND TAXES
In connection with use of Shorely’s Platform, Shorely
charges certain Fees (“Shorely Fees” or “Fees”). Current
Fees for purchasing Products (“Shorely Products”) used by Vendors/Creators for
various purposes will be shown when purchasing such Products. Fees for
additional products or services, including ongoing products or services, will
be provided to you before you use such products or services.
Shorely may also charge penalty Fees for fraud,
misconduct or other violations of these Terms, as determined in our sole
discretion. Information about current penalty Fees is available in the policy
or support center.
You agree to pay these Fees. Information about current
penalty Fees is available in the policy or support center. You agree to pay all
applicable Fees or charges based on the Fee and billing terms then in effect,
regardless of whether you have an active Account.
Charges shall be made to your credit card, PayPal or
other payment method designated at the time you make a purchase or register for
a service. If you do not pay on time or if Shorely cannot charge a credit card,
PayPal or other payment method for any reason, Shorely reserves all rights
permissible under law to recover payment and all costs and expenses incurred,
including reasonable attorneys’ fees, in our pursuit of payment. You explicitly
agree that all communication in relation to delinquent accounts or Fees due
will be made by electronic mail or by phone. Such communication may be made by Shorely
or by anyone on its behalf, including but not limited to a third-party
collection agent. If you cancel your Account at any time, you will not receive
any refund. If you have a balance due on any Account, you agree that Shorely
may charge such unpaid Fees to your credit card or otherwise bill you for such
unpaid Fees. You understand and agree that you are solely responsible for
determining your own tax reporting and sales tax collection requirements in
consultation with tax advisers, and that we cannot and do not offer specific
tax advice to either Vendors/Creators or Customer Members. All sales on Shorely
are final and non-refundable, except as otherwise specified herein.
PAYMENTS
Marketplace payment processing services for Vendors/Creators
on Shorely are provided by Stripe, and, where applicable, may include money
transmission services pursuant to licenses held by Stripe. Payment processing
services provided by Stripe are subject to the Stripe
Connected Account Agreement, which includes the Stripe Services
Agreement. By agreeing to these terms or continuing to operate as a Vendor/Creator
on Shorely, you agree to be bound by the Stripe Connected Account Agreement and
Stripe Services Agreement, as the same may be modified by Stripe from time to
time. As a condition of Shorely enabling payment processing services through
Stripe, you agree to provide Shorely accurate and complete information about
you and your business, and you authorize Shorely to share with Stripe this
information and transaction information related to your use of the payment
processing services provided by Stripe.
Shorely serves as a limited payment collection agent of a
Vendor/Creator and is authorized to collect payment from Customer Members on
behalf of a Vendor/Creator. Payment made by a Customer Member to Shorely in
connection with Product s shall be considered the same as a payment made
directly to a Vendor/Creator. As a Vendor/Creator, you hereby appoint Shorely
as your limited payment collection agent solely for the purpose of accepting
payment from Customer Members in connection with Products. You agree that payment
made to Shorely shall be considered the same as a payment made directly to you.
You further understand that, as a limited payment collection agent for its Vendors/Creators,
Shorely’s obligation to you, as the Vendor/Creator, is subject to and
conditional upon successful receipt of payment from Customer Member. In
accepting appointment as your limited payment collection agent, Shorely assumes
no liability for your acts or omissions in your capacity as the Vendor/Creator.
If any Member does not make a marketplace payment on time
or if Shorely cannot charge a credit card, PayPal or other payment method for
any reason, Shorely reserves all rights permissible under law to recover
payment and all costs and expenses incurred, including reasonable attorneys’
fees, in our pursuit of payment. You explicitly agree that all communication in
relation to delinquent accounts or payments due will be made by electronic mail
or by phone. Such communication may be made by Shorely or by anyone on its
behalf, including but not limited to a third-party collection agent. If you
have a balance due on any Account, you agree that Shorely may charge such
unpaid payments to your credit card or otherwise bill you for such unpaid
payments.
All cancellation and refund requests will be subject to Shorely’s
review and absolute discretion. We will normally process your valid written
request within thirty (45) days of receiving it, unless a shorter period is
required by law. You may request a cancellation or refund by emailing your
request to Shorely support at support@shopshorely.com. If you cancel your
Account at any time, you will not receive any refund.
DISPUTES
BETWEEN OR AMONG USERS
Shorely values our Vendor/Creator and Customers, and we
understand that occasionally disputes may arise between or among them. Our goal
is to provide tools to help users resolve such disputes independently. In the
rare event a dispute initiated by either a Vendor/Creator or a Customer Member
cannot be resolved independently, you agree, at Shorely’s request, to
participate with good faith, to the extent you are reasonably able to do so, in
a neutral resolution, mediation, or arbitration process conducted by Shorely or
a neutral third-party mediator or arbitrator selected by Shorely.
Notwithstanding the foregoing, you acknowledge and agree that Shorely is under
no obligation to become involved in or impose resolution in any dispute between
or among users or any third party.
FEEDBACK
By sending us any feedback, comments, questions, or
suggestions concerning Shorely or our services, including the Platform
(collectively, “Feedback”) you represent and warrant (a)
that you have the
right to disclose the Feedback, (b) that the Feedback does not violate the
rights of any other person or entity, and (c) that your Feedback does not
contain the confidential or proprietary information of any third party or
parties. By sending us any Feedback, you further (i) agree that we are under no
obligation of confidentiality, express or implied, with respect to the
Feedback, (ii) acknowledge that we may have something similar to the Feedback
already under consideration or in development, (iii) grant us an irrevocable,
non-exclusive, royalty-free, perpetual, worldwide license to use, modify,
prepare derivative works, publish, distribute and sublicense the Feedback, and
(iv) irrevocably waive, and cause to be waived, against Shorely and its users
any claims and assertions of any moral rights contained in such Feedback. This
Feedback section shall survive any termination of your Account or the Platform.
COPYRIGHT
POLICY
We expect users to respect copyright law. In appropriate
circumstances we will terminate the Account of any user who repeatedly
infringes or is believed to be repeatedly infringing the rights of copyright
holders. Please see our Copyright & DMCA Policy for more information.
NO
ENDORSEMENT
Shorely does not endorse any Member, user or any Product s,
and Shorely is not a party to any agreements between or among users, Members or
third parties. No agency, partnership, joint venture, or employment is created
as a result of the Terms or any user’s or Member’s use of any part of the
Platform, including but not limited to any scheduling or other services.
Neither Shorely nor any Members or users of the Platform may direct or control
the day-to-day activities of the other, or create or assume any obligation on
behalf of the other. Members are required by these Terms to provide accurate
information, and although Shorely may undertake additional checks and processes
designed to help verify or check the identities or backgrounds of users, we do
not make any representations about, confirm, or endorse any user or their
purported identity or background, regardless of the specific Shorely services
they are using or any involvement by Shorely personnel in providing or scheduling
those services.
Any reference on the Platform to a user being licensed or
credentialed in some manner, or “badged,” “best of,”
“top,” “background checked” or “gold,”
“silver,” or “bronze” (or similar language) designations
indicates only that the user has completed a relevant account process or met
user review standards, and does not represent anything else. Any such
description is not an endorsement, certification or guarantee by Shorely and is
not verification of their identity and whether they or their Product s are
licensed, insured, trustworthy, safe or suitable. Instead, any such description
is intended to be useful information for you to evaluate when you make your own
decisions about the identity and suitability of others whom you contact or interact
with via the Platform. You should always exercise responsibility, due diligence
and care when deciding whether to have any interaction with any other user. Shorely
offers a non-exhaustive list of safety tips to consider when hiring a Vendor/Creator.
Shorely is not responsible for any damage or harm resulting from your
interactions with other users.
The Collective Content may contain links to third-party
websites, offers, or other events/activities not owned or controlled by Shorely.
We do not endorse or assume any responsibility for any such links, and if you
access them, you do so at your own risk.
By using the Platform, you understand and agree that any
legal remedy or liability that you seek to obtain for actions or omissions of
other users or other third parties will be limited to a claim against those
particular users or other third parties. You agree not to attempt to impose
liability on or seek any legal remedy from Shorely with respect to such actions
or omissions.
SANCTIONS
FOR VIOLATIONS OF THESE TERMS
Without limiting any other rights reserved herein, Shorely
may, in its sole discretion, take any action permitted by law for any violation
of these Terms or any other policy or agreement between you and Shorely,
including but not limited to removing User Content you posted, limiting your
Account access, requiring you to forfeit certain funds or paid Fees, assessing
monetary penalties or costs, terminating your Account, decreasing your status
or search rank, canceling quotes or postings, blocking access, investigating
you, and/or cooperating with law enforcement agencies in investigation or Vendor/Creator
profile deletion.
ACCOUNT
SUSPENSION OR TERMINATION
We may, in our discretion, with or without cause, with or
without prior notice and at any time, decide to limit, block, suspend,
deactivate or cancel your Shorely Account in whole or in part. If we exercise
our discretion under these Terms to do so, any or all of the following can
occur with or without prior notice or explanation to you: (a) your Account will
be deactivated or suspended, your password will be disabled, and you will not
be able to access the Platform or your User Content, or receive assistance from
Shorely support teams; (b) if appropriate in our sole discretion, we may
communicate to other users that your Account has been terminated, blocked,
suspended, deactivated, or cancelled, and why this action has been taken; and
(c) you will not be entitled to any compensation for Platform services or Product
s cancelled or delayed as a result of Account termination. You may cancel your
use of the Platform and/or terminate your Account at any time by following the
“Settings” link in in your profile, clicking “Account,” and
clicking “Deactivate Account.” Please note that if your Account is
cancelled, we do not have an obligation to delete or return to you any Content
you have posted to the Platform, including, but not limited to, any reviews.
ARBITRATION
AND CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL
RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
You and Shorely agree that these Terms affect interstate
commerce and that the Federal Arbitration Act governs the interpretation and
enforcement of these arbitration provisions.
This Section is intended to be interpreted broadly and
governs any and all disputes between us, including but not limited to claims
arising out of or relating to any aspect of the relationship between us,
whether based in contract, tort, statute, fraud, misrepresentation or any other
legal theory; claims that arose before this Agreement or any prior agreement
(including, but not limited to, claims related to advertising); and claims that
may arise after the termination of this Agreement. The only disputes excluded
from this broad prohibition are the litigation of certain intellectual property
and small court claims, as provided below.
By agreeing to these Terms, you agree to resolve any and
all disputes with Shorely as follows:
Initial Dispute Resolution: Most disputes can be resolved
without resort to litigation. You can reach Shorely’s support department at support@shopshorely.com.
Except for intellectual property and small claims court claims, the parties
agree to use their best efforts to settle any dispute, claim, question, or
disagreement directly through consultation with the Shorely support department,
and good faith negotiations shall be a condition to either party initiating a
lawsuit or arbitration.
Binding Arbitration: If the parties do not reach an
agreed-upon solution within a period of thirty (60) days from the time informal
dispute resolution is initiated under the Initial Dispute Resolution provision
above, then either party may initiate binding arbitration as the sole means to
resolve claims, subject to the terms set forth below. Specifically, all claims
arising out of or relating to these Terms (including the Terms’ or Privacy
Policy’s formation, performance, and breach), the parties’ relationship with
each other, and/or your use of the Platform shall be finally settled by binding
arbitration administered as per existing US law in effect at the time the
arbitration is initiated, excluding any rules or procedures governing or
permitting class actions. The arbitrator, and not any federal, state, or local
court or agency, shall have exclusive authority to resolve all disputes arising
out of or relating to the interpretation, applicability, enforceability, or
formation of these Terms or the Privacy Policy, including but not limited to
any claim that all or any part of these Terms or Privacy Policy is void or
voidable, whether a claim is subject to arbitration, or the question of waiver
by litigation conduct. The arbitrator shall be empowered to grant whatever
relief would be available in a court under law or in equity. The arbitrator’s
award shall be written and shall be binding on the parties and may be entered
as a judgment in any court of competent jurisdiction.
The parties understand that, absent this mandatory
arbitration provision, they would have the right to sue in court and have a
jury trial. They further understand that, in some instances, the costs of
arbitration could exceed the costs of litigation and the right to discovery may
be more limited in arbitration than in court.
If you are a resident of the United States, arbitration
may take place in the county where you reside at the time of filing. For
individuals residing outside the United States, arbitration shall be initiated
in the State of Hawai, United States of America, and you and Shorely agree to
submit to the personal jurisdiction of any federal or state court in Hawai in
order to compel arbitration, to stay proceedings pending arbitration, or to
confirm, modify, vacate, or enter judgment on the award entered by the
arbitrator.
Class Action Waiver: The parties further agree that
the arbitration shall be conducted in their individual capacities only and not
as a class action or other representative action, and the parties expressly
waive their right to file a class action or seek relief on a class basis. YOU
AND Shorely AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR
ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY
PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If any court or arbitrator
determines that the class action waiver set forth in this paragraph is void or
unenforceable for any reason or that an arbitration can proceed on a class
basis, then the arbitration provisions set forth above shall be deemed null and
void in their entirety and the parties shall be deemed to have not agreed to
arbitrate disputes.
Exception: Litigation of
Intellectual Property and Small Claims Court Claims: Notwithstanding the parties’
decision to resolve all disputes through arbitration, either party may bring
enforcement actions, validity determinations or claims arising from or relating
to theft, piracy or unauthorized use of intellectual property in state or federal
court or in the U.S. Patent and Trademark Office to protect its intellectual
property rights (“intellectual property rights” means patents,
copyrights, moral rights, trademarks, and trade secrets, but not privacy or
publicity rights). Either party may also seek relief in a small claims court
for disputes or claims within the scope of that court’s jurisdiction.
Changes to This Section: Shorely will provide thirty (15)
days’ notice of any changes to this section by posting on the Shorely website,
sending you a message, or otherwise notifying you when you are logged into your
account. Amendments will become effective thirty (15) days after they are
posted on the Shorely Terms of Use website or sent to you. Changes to this
section will otherwise apply Vendor/Creator retrospectively only to claims
arising after the fifteenth (15th) day. If a court or arbitrator decides that
this subsection on “Changes to This Section” is not enforceable or
valid, then this subsection shall be severed from the section entitled
“Arbitration and Class Action Waiver,” and the court or arbitrator shall apply
the first Arbitration and Class Action Waiver section in existence after you
began using the Platform.
Survival: This Arbitration and Class
Action Waiver section shall survive any termination of your Account or the
Platform.
GOVERNING
LAW
The Terms and the relationship between you and Shorely
shall be governed in all respects by the laws of the State of Hawai, without
regard to its conflict of law provisions. You agree that any claim or dispute you
may have against Shorely that is not subject to arbitration must be resolved by
a court located in Hawai, or a United States District Court, Hawai, except as
otherwise agreed by the parties. You agree to submit to the personal
jurisdiction of the courts located within Hawai or the United States District
Court, Hawai, for the purpose of litigating all such claims or disputes that
are not subject to arbitration. You hereby waive any and all jurisdictional and
venue defenses otherwise available.
DISCLAIMERS
YOUR USE OF THE PLATFORM, PRODUCT S, OR COLLECTIVE
CONTENT SHALL BE SOLELY AT YOUR OWN RISK. YOU ACKNOWLEDGE AND AGREE THAT
SHORELY DOES NOT HAVE AN OBLIGATION, BUT RESERVES THE RIGHT FOR ANY REASON, TO
(A) MONITOR OR REVIEW USER CONTENT; OR (B) FOR ANY PERMISSIBLE PURPOSE, CONDUCT
IDENTITY VERIFICATION, BACKGROUND (INCLUDING CRIMINAL BACKGROUND) OR REGISTERED
SEX OFFENDER CHECKS ON ANY MEMBER, INCLUDING BUT NOT LIMITED TO
VENDORS/CREATORS AND CUSTOMER MEMBERS. THE PLATFORM IS PROVIDED “AS
IS,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT
LIMITING THE FOREGOING, SHORELY AND ITS AFFILIATES AND SUBSIDIARIES, AND THEIR
RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS EXPLICITLY DISCLAIM ANY
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET
ENJOYMENT OR NON-INFRINGEMENT; ANY WARRANTIES ARISING OUT OF COURSE OF DEALING
OR USAGE OF OR IN TRADE; ANY WARRANTIES, REPRESENTATIONS, OR GUARANTEES IN
CONNECTION WITH THIS PLATFORM OR THE PRODUCT S OFFERED ON OR THROUGH THIS
PLATFORM; AND ANY WARRANTIES RELATING TO THE QUALITY, SUITABILITY, TRUTH,
ACCURACY OR COMPLETENESS OF ANY INFORMATION OR MATERIAL CONTAINED OR PRESENTED
ON THIS PLATFORM, INCLUDING WITHOUT LIMITATION ALL COLLECTIVE CONTENT. SHORELY
MAKES NO WARRANTY THAT THE PLATFORM OR PRODUCT S WILL MEET YOUR REQUIREMENTS OR
BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. SHORELY ASSUMES
NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO YOUR COMPUTER
EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO OR USE OF THE
PLATFORM. SHORELY SHALL NOT BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE, OR ILLEGAL
CONDUCT OF ANY THIRD PARTY, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A
RESULT OF THE USE OF ANY DATA, INFORMATION, MATERIALS, SUBSTANCE, OR COLLECTIVE
CONTENT POSTED, TRANSMITTED, OR MADE AVAILABLE VIA THE PLATFORM. NO ADVICE OR
INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM SHORELY OR THROUGH THE
PLATFORM, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS
AND INTERACTIONS WITH OTHER USERS OR MEMBERS OF THE PLATFORM AND WITH OTHER
PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE
PLATFORM, INCLUDING BUT NOT LIMITED TO ANY CUSTOMER MEMBERS, VENDORS/CREATORS
OR SERVICE RECIPIENTS. YOU UNDERSTAND THAT SHORELY DOES NOT MAKE ANY ATTEMPT TO
VERIFY THE STATEMENTS OF USERS OF THE PLATFORM OR TO REVIEW OR VET ANY PRODUCT
S. SHORELY MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF USERS OF
THE PLATFORM OR THEIR COMPATIBILITY WITH ANY CURRENT OR FUTURE USERS OF THE
PLATFORM.
YOU AGREE TO TAKE REASONABLE PRECAUTIONS IN ALL
COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE PLATFORM AND WITH OTHER
PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE
PLATFORM, PARTICULARLY IF YOU DECIDE TO MEET OFFLINE OR IN PERSON AND GIVE OR
RECEIVE PRODUCT S. SHORELY EXPLICITLY DISCLAIMS ALL LIABILITY FOR ANY ACT OR
OMISSION OF ANY USERS OR THIRD PARTIES.
LIMITATION
OF LIABILITY
YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT
PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE
PLATFORM AND COLLECTIVE CONTENT, YOUR OFFERING OR PROVIDING PRODUCT S OR
REQUESTING OR RECEIVING PRODUCT S THROUGH THE PLATFORM, AND ANY CONTACT YOU
HAVE WITH OTHER USERS OF SHORELY OR THIRD PARTIES, WHETHER IN PERSON OR ONLINE,
REMAINS WITH YOU. NEITHER SHORELY NOR ANY OTHER PARTY INVOLVED IN CREATING,
PRODUCING, OR DELIVERING THE PLATFORM WILL BE LIABLE (WHETHER BASED ON
WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER
LEGAL THEORY, AND WHETHER OR NOT SHORELY HAS BEEN INFORMED OF THE POSSIBILITY
OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE
FAILED OF ITS ESSENTIAL PURPOSE) FOR: (A) ANY INCIDENTAL, SPECIAL, EXEMPLARY OR
CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF
GOODWILL; (B) SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE; (C) THE
COST OF SUBSTITUTE PRODUCTS OR SERVICES; (D) ANY DAMAGES FOR PERSONAL OR BODILY
INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS;
(E) THE USE OF OR INABILITY TO USE THE PLATFORM, PRODUCT S OR COLLECTIVE
CONTENT; (F) ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF
THE PLATFORM OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT
OF YOUR USE OF THE PLATFORM; OR (G) YOUR OFFERING OR PROVIDING PRODUCT S OR
REQUESTING OR RECEIVING PRODUCT S THROUGH THE PLATFORM.
IN NO EVENT SHALL THE TOTAL, AGGREGATE LIABILITY OF
SHORELY AND ITS AFFILIATES AND SUBSIDIARIES, AND THEIR RESPECTIVE OFFICERS,
DIRECTORS, EMPLOYEES AND AGENTS, ARISING FROM OR RELATING TO THE TERMS,
PLATFORM, PRODUCT S, AND/OR COLLECTIVE CONTENT, OR FROM THE USE OF OR INABILITY
TO USE THE PLATFORM OR COLLECTIVE CONTENT OR IN CONNECTION WITH ANY PRODUCT S
OR INTERACTIONS WITH ANY OTHER USERS EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY
PAID TO SHORELY BY YOU HEREUNDER, OR ONE HUNDRED US DOLLARS IF NO SUCH PAYMENTS
HAVE BEEN MADE, AS APPLICABLE.
THE LIMITATION OF LIABILITY DESCRIBED ABOVE SHALL APPLY
FULLY TO RESIDENTS OF NEW JERSEY.
INDEMNIFICATION
AND RELEASE
You agree to release, defend, indemnify, and hold Shorely
and its affiliates and subsidiaries, and their respective officers, directors,
employees and agents, harmless from and against any claims, liabilities, damages,
losses, and expenses, including without limitation reasonable legal and
accounting fees, arising out of or in any way connected with (a) your access to
or use of the Platform or your violation of these Terms; (b) your User Content
or the Collective Content; (c) your interaction with any Member or user; and
(d) the request or receipt or offer or provision of Product s by you, including
but not limited to any injuries, losses, or damages (compensatory, direct,
incidental, consequential or otherwise) of any kind arising in connection with
such Product s.
Notwithstanding the foregoing paragraph, if you are a
resident of New Jersey, you only agree to release, defend, indemnify, and hold Shorely
and its affiliates and subsidiaries, and their respective officers, directors,
employees and agents, harmless from and against any third-party claims,
liabilities, damages, losses, and expenses, including without limitation
reasonable legal and accounting fees, arising out of or in any way connected
with your violation of these Terms.
GENERAL
Force Majeure: Other than payment
obligations, neither Shorely nor you shall be liable to the other for any delay
or failure in performance under the Terms arising out of a cause beyond its
control and without its fault or negligence. Such causes may include but are
not limited to fires, floods, earthquakes, strikes, unavailability of necessary
utilities, blackouts, acts of God, acts of declared or undeclared war, acts of
regulatory agencies, or national disasters.
No Third-Party Beneficiaries: You agree that, except as otherwise
expressly provided in these Terms, there shall be no third-party beneficiaries
to these Terms.
Contacting You and E-SIGN
Consent: You agree that Shorely
may provide you with notices, including those regarding changes to the Terms,
by email, regular mail, or postings on the Platform. With your consent, Shorely
or Vendors/Creators may also contact you by telephone or through text messages.
If you have agreed to receive text messages or telephone calls from Shorely or Vendors/Creators,
you also consent to the use of an electronic record to document your agreement.
You may withdraw your consent to the use of the electronic record by sending an
email to support@shopshorely.com with “Revoke Electronic Consent” in
the subject line. To view and retain a copy of this disclosure or any
information regarding your enrollment in this program, you will need (a) a
device (such as a computer or mobile phone) with a web browser and Internet
access; and (b) either a printer or storage space on such device. For a free paper
copy, or to update our records of your contact information, send an email to support@shopshorely.com
with contact information and the address for delivery.
Entire Agreement: These Terms, together with the
Privacy Policy and any other legal notices or additional terms and conditions
or policies published by Shorely on the Platform, shall constitute the entire
agreement between you and Shorely concerning the Platform or Product s obtained
through the Platform. Except as explicitly stated herein, if any provision of
the Terms is deemed invalid by a court of competent jurisdiction, the
invalidity of such provision shall not affect the validity of the remaining
provisions of the Terms, which shall remain in full force and effect.
Waiver: No waiver of any provision of
these Terms shall be deemed a further or continuing waiver of such term or any
other term, and Shorely’s failure to assert any right or provision under these
Terms shall not constitute a waiver of such right or provision.
Statute of Limitations: You agree that regardless of
any statute or law to the contrary, any claim arising out of or related to the
Platform or the Product s offered therein must commence within one (180) days
after the cause of action accrues. Otherwise, such cause of action is permanently
barred. Notwithstanding the foregoing, this statute of limitations shall not
apply to residents of New Jersey.
Section Headings: The section headings in these
Terms are for convenience only and have no legal or contractual effect.
Contact Information: If you have any questions
about these Terms or the Platform, please contact us by sending an email to support@shopshorely.com.